Frequently asked Questions
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Yes. The weight you use to create the surface impact directly influences how deep the signal can travel. Heavier weights generate stronger acoustic energy, allowing the pressure wave to travel further into the ground. As a general guide: a 4lb hammer can reach around 50 metres, an 8lb hammer around 200 metres, and a 12lb hammer up to 400 metres. Depth performance can vary depending on ground conditions.
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The software is designed to record 10 impacts to ensure it has enough consistent data to analyse. These multiple hits allow the system to compare and “stack” the signals, reducing noise and improving accuracy. Fewer hits may not provide enough data for reliable modelling. The 10-hit requirement ensures data quality and consistency across projects.
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A “Fail” usually means the recorded signal was affected by background interference. Underground sources such as electric fences, buried power lines, pumps, or data cables can create electrical noise that isn’t noticeable above ground but can disrupt the reading. When the software detects unreliable data, it automatically cancels the recording to protect result quality. If this happens, try moving slightly away from the area and record again.
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For general inspection-style surveys, we recommend starting with a 100m x 100m grid. This provides a strong overview of aquifer structure and groundwater behaviour across a property. For more detailed investigations, survey points can be placed closer together. The ideal spacing depends on the level of detail required and the size of the site.
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Planning a project is done directly inside the app. Switch to satellite view, enter your project name and site address, and the map will zoom to your location. From there, you can set your grid distances and create either a polygon survey area or a straight-line profile. This allows you to visualise and organise your field points before recording.
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Data processing is cloud-based and fully automated. Once uploaded (with internet access), processing takes approximately two minutes per field point. Results are delivered via email in a fully interactive HTML report, including 2D and 3D models.
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Item descriptionNo subsurface technology is ever 100% accurate. GeoVue has a global success rate of approximately 87% on drilled wells and has been used on over one million survey points worldwide. It is a powerful decision-support tool designed to significantly improve confidence before drilling or development.
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Item descriptionYou will need a USB-C compatible phone or tablet and recording cables connected to ground pins. Clear instructions are provided for purchasing or building the cables. Once connected, simply record your impacts and allow the app to assess data quality in real time.
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GeoVue uses a token-based processing model. One token allows you to process one metre of depth at one survey location. For example, scanning 10 points to 100 metres depth would require 1,000 tokens. Tokens are purchased securely through the GeoVue website and cost $0.20 USD each.
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Yes. GeoVue offers a free trial that allows you to test the system to a depth of 60 metres. The trial version is simplified compared to the full commercial platform, but it allows you to experience the process and results firsthand before committing.
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Yes. Each survey point includes a virtual well log showing interpreted geology layers and aquifer zones. These logs are located at the bottom of your interactive HTML report.
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Yes. Both the 2D profiles and 3D models are fully interactive, allowing you to explore the subsurface data in detail. Instructional videos are available to guide you through the features.
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Yes. You can import existing well logs and supporting data into the platform. Step-by-step instructions are provided within the system.
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Yes. Data can be exported from the HTML report for use in your own modelling platforms or external analysis tools.
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Yes. Flow rate estimates are calculated based on a default well diameter of 152mm.
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Yes. You can adjust the diameter to reflect either an existing well or a planned new well size directly within the HTML report.
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Yes. When you adjust the well diameter, the flow rate estimates automatically recalculate to reflect the new size.

